What do I need to start?

The company or line name, the menu branches or permission to write a default twelve-prompt tree, the spoken language, and any names that must be read the same way.

Will every prompt use the same voice?

Yes. The selected brand voice carries from the welcome through hold, transfer, after-hours, and error.

About twelve labeled prompts covering welcome, menu, hold, transfer, after-hours, and error, ready to drop into the switch.

Labeled IVR audio

Give every branch a spoken prompt

Lock one brand voice, record about twelve default prompts, and deliver each clip with a slot label.

Welcome · Menu · Hold · Transfer

Install IVR Voice Pack and tell me when I need to sign in: https://beatra.ai/skills/ivr-voice-pack/install.md

Copy one message to install. Sign in only when asked.

A prompt pack the switch can play

Cover the whole tree

Welcome, menu, hold, transfer, after-hours, and error sit in one labeled pack.

Keep one brand voice

Callers hear the same voice from the greeting through the goodbye.

Label every prompt

Name files by slot so the switch can take each clip.

Hotlines, auto attendants, call-center trees

Hotline menus

Give sales, support, and hours their own spoken keys.

Auto attendants

Record a default twelve-prompt tree for a new line.

Call-center trees

Refresh hold, transfer, and after-hours lines when the hours change.

Prompt list

Write every branch the caller will hear

Turn the company name and menu keys into a list of welcome, menu, hold, transfer, after-hours, and error prompts.

Name the line the caller hears
List the menu keys
Keep after-hours and error lines

Brand voice

Choose one voice the tree can keep

Cast a brand voice, lock name and extension readings, and hear that voice on every prompt.

Choose one brand voice
Lock names and extensions
Hear the welcome first

Labeled pack

Hand over clips the switch can place

Deliver numbered audio with slot IDs, ready for the phone tree.

Name files by slot
Keep one voice through the pack
Hear names and keys stay clear

Questions

What do I need to start?: The company or line name, the menu branches or permission to write a default twelve-prompt tree, the spoken language, and any names that must be read the same way.
Will every prompt use the same voice?: Yes. The selected brand voice carries from the welcome through hold, transfer, after-hours, and error.
What will I receive?: About twelve labeled prompts covering welcome, menu, hold, transfer, after-hours, and error, ready to drop into the switch.

Related Skills

Long-form chapter narration

Build the labeled phone-tree pack

Bring the company name and the keys callers should press.